Customer Operations • Entry-Level

Who you are

You are a detail-oriented individual with a strong understanding of forex operations and customer service. You thrive in a hybrid role that combines operational execution with cash handling and compliance. Your ability to manage multiple tasks while maintaining data integrity is essential in this position. You have a keen interest in the financial services sector and are eager to contribute to a company that simplifies international payments. You understand the importance of safeguarding financial products and ensuring a seamless experience for clients.

What you'll do

In this role, you will be responsible for managing the end-to-end delivery of forex products, including currency notes and prepaid cards. You will accurately process forex transactions at the branch and ensure compliance with regulatory and internal policies. Your day-to-day tasks will involve delivering remittance documents to clients and providing exceptional customer service. You will work closely with other team members to streamline operations and enhance the overall client experience. Your role will also require you to maintain accurate records and data integrity, ensuring that all transactions are processed efficiently and securely.

What we offer

At Nium, you will be part of a cutting-edge payments company that values innovation and customer satisfaction. We offer a collaborative work environment where your contributions will directly impact our mission of making international payments easy and affordable. You will have opportunities for professional growth and development within the company, as we believe in nurturing talent and promoting from within. Join us and be part of a team that is transforming the way businesses handle their financial needs abroad.