Customer Success • Entry-Level

Who you are

You are a dynamic and motivated individual eager to learn about customer success in the tech industry. As an entry-level candidate, you may not have extensive experience, but you possess a strong willingness to learn and adapt in a fast-paced environment. You are comfortable working in teams and have excellent communication skills that allow you to engage effectively with customers and colleagues alike. You understand the importance of customer satisfaction and are excited about helping clients achieve their business objectives through technology. You are detail-oriented and organized, able to manage multiple tasks while maintaining a focus on delivering value to customers.

What you'll do

As a Customer Success Intern at Okta, you will be involved in various stages of the customer journey, including onboarding, product adoption, and renewal processes. You will work closely with the Customer Success Team to ensure that customers are effectively utilizing Okta's products to meet their business goals. Your responsibilities will include assisting in the development of customer training materials, participating in customer meetings, and gathering feedback to improve the customer experience. You will also have the opportunity to learn about customer advocacy and how to build strong relationships with clients to drive long-term success. This internship will provide you with valuable insights into the role of customer success in a technology company and the skills needed to excel in this field.

What we offer

At Okta, we offer a supportive and inclusive work environment where you can grow and develop your skills. As an intern, you will have the chance to work alongside experienced professionals who are passionate about identity solutions and customer success. You will receive mentorship and guidance throughout your internship, helping you to build a strong foundation for your future career. Additionally, we provide a flexible work schedule, allowing you to work in-person Monday through Thursday and remotely on Fridays. Join us in building a world where identity belongs to everyone, and make a meaningful impact on our customers' success.