Technical Account Manager • Intern

Who you are

You are a lifelong learner eager to dive into the world of identity management and customer success. As a Technical Account Management Intern, you are excited about the opportunity to work with Okta's innovative identity solutions and help customers achieve their goals. You possess a strong desire to understand the technical aspects of customer journeys and are ready to engage with clients to ensure their success with Okta and Auth0 products.

You are adaptable and open to learning from a diverse team, valuing different perspectives and experiences. Your communication skills allow you to effectively collaborate with both technical and non-technical stakeholders, ensuring that you can bridge the gap between customer needs and technical solutions. You are motivated by the challenge of helping customers navigate their identity solutions and are committed to driving their success.

What you'll do

As a Technical Account Management Intern, you will assist in guiding customers through their journey from prospect to advocate. You will learn about customer success concepts such as recurring revenue, license activation, and adoption strategies. Your role will involve supporting the Technical Account Management team in various stages of customer engagement, ensuring that clients are effectively utilizing Okta's identity solutions.

You will participate in meetings with customers, helping to identify their needs and providing insights on how to maximize the value of Okta's products. You will also gain experience in tracking customer metrics and understanding how to drive customer satisfaction and retention. This internship will prepare you for a future career in customer-facing roles within the tech industry, equipping you with the skills necessary to thrive in a dynamic environment.

What we offer

At Okta, you will be part of a collaborative and inclusive culture that values diverse perspectives. You will have the opportunity to work alongside experienced professionals who are passionate about identity management and customer success. This internship will provide you with valuable hands-on experience, mentorship, and the chance to contribute to meaningful projects that impact customers' lives.

We encourage you to apply even if your experience doesn't match every requirement. Your unique background and willingness to learn are what we value most. Join us in building a world where identity belongs to everyone.