Solutions Manager • Mid-Level

Who you are

You are an experienced Solutions Manager or a Customer Success star looking to advance your career. You thrive in a collaborative environment and have a passion for helping customers succeed with innovative solutions. Your organizational skills and drive make you a valuable asset to any team. You understand the importance of social media in B2B marketing and are eager to leverage your expertise to help clients maximize their use of the Oktopost platform.

You possess a consultative mindset, enabling you to tailor training and support to meet the unique needs of each customer. Your ability to communicate effectively with diverse stakeholders ensures that you can convey complex information in an accessible manner. You are proactive in identifying opportunities for customer engagement and adoption, and you are committed to delivering exceptional value through your work.

What you'll do

As a Solutions Manager at Oktopost, you will play a crucial role in driving customer adoption of our social media management and employee advocacy platform. You will become the go-to expert on the Oktopost product suite, providing tailored training and consultative sessions to help clients achieve their goals. Your responsibilities will include collaborating with the Customer Success team to develop strategies that enhance customer engagement and satisfaction.

You will work closely with clients to understand their needs and challenges, ensuring they receive the support necessary to leverage the full potential of our platform. By analyzing customer feedback and usage data, you will identify areas for improvement and contribute to the evolution of our solutions. Your role will involve building strong relationships with clients, acting as their advocate within the company, and ensuring they receive the highest level of service.

What we offer

At Oktopost, you will join a dedicated team focused on helping customers succeed. We offer a dynamic work environment where innovation and collaboration are encouraged. You will have the opportunity to work with an outstanding product and a stellar team, contributing to the growth of B2B marketing through social media. We believe in investing in our employees and providing opportunities for professional development and career advancement. Join us and be part of a company that values your contributions and supports your growth.