Solutions Manager • Mid-Level

Who you are

You have a strong background in managing technical accounts and possess excellent communication skills — you understand the importance of being a customer focal point for technical and project-related matters. Your experience in the payments industry allows you to provide valuable insights and solutions to clients, ensuring they connect effectively with PPRO’s network of local payment methods. You thrive in a collaborative environment, working with various teams to drive new business opportunities and optimize existing services.

You are comfortable interfacing with multiple departments and have a knack for operationalizing services within clients’ portfolios — your ability to navigate complex client needs and deliver tailored solutions sets you apart. You are proactive and results-driven, always looking for ways to enhance customer satisfaction and business outcomes. Your passion for innovation in global commerce aligns with PPRO’s mission to simplify access to local payment methods.

What you'll do

As a Solutions Manager at PPRO, you will take ownership of the technical account strategy, ensuring that both new and existing customers are effectively connected to our local payment methods. You will collaborate with the APAC commercial team in China and maintain a dotted line to the global solutions team, driving business wins in China and ASEAN. Your role will involve providing industry knowledge and technical expertise to clients, helping them navigate the complexities of local payment solutions.

You will work closely with regional new business and account management teams, as well as global sales teams, to identify and capitalize on new opportunities. Your responsibilities will include optimizing current services and operationalizing PPRO’s offerings within clients’ portfolios, ensuring that they receive the best possible support and solutions. You will be instrumental in fostering strong relationships with clients, acting as their primary point of contact for all technical and project-related inquiries.

What we offer

At PPRO, you will be part of a diverse global team united by a common goal — to deliver exceptional products and services to our partners and customers. We encourage you to apply even if your experience doesn't match every requirement, as we value curiosity and a growth mindset. Join us in our mission to innovate global commerce and make a meaningful impact in the payments industry.