About Omnidian
Maximizing solar energy performance for investors
Key Highlights
- Raised $169.2M in Series C funding in 2023
- Performance guarantee covering shortfalls below 95% of forecasted energy
- Headquartered in Seattle, WA with 201-500 employees
- Focus on predictive maintenance and analytics for solar systems
Omnidian is a leading solar energy performance platform headquartered in Seattle, WA, focused on maximizing the ROI for solar investors and operators. Founded in 2015, Omnidian has raised $169.2 million in funding, including a Series C round in 2023, to enhance its predictive maintenance technology ...
🎁 Benefits
Omnidian offers generous time off, flexible working hours, a 401k plan, paid parental leave, stock options, and education reimbursement to support emp...
🌟 Culture
Omnidian fosters a culture centered around sustainability and innovation, focusing on predictive maintenance to enhance solar system performance. The ...
Technical Account Manager • Mid-Level
Overview
Omnidian is hiring a Technical Solar Expert to provide exceptional customer support and technical troubleshooting for solar energy solutions. This role requires bilingual communication skills in English and Spanish.
Job Description
Who you are
You have a strong background in customer service and technical support, ideally within the renewable energy sector. Your ability to communicate effectively in both English and Spanish allows you to assist a diverse range of customers, ensuring they receive the best possible experience with solar energy solutions. You are passionate about promoting sustainable energy and are eager to help homeowners navigate their solar investments.
You possess excellent problem-solving skills and can troubleshoot technical issues efficiently. Your experience in handling Tier 1 and Tier 2 support responsibilities has equipped you with the knowledge to address customer inquiries and concerns effectively. You thrive in a collaborative environment and are excited about the opportunity to work with a team dedicated to revolutionizing the solar industry.
What you'll do
As a Technical Solar Expert at Omnidian, you will be responsible for delivering outstanding customer support to solar investors. You will handle both Tier 1 and Tier 2 support inquiries, providing technical troubleshooting and guidance to ensure customer satisfaction. Your role will involve educating customers about solar energy solutions and helping them understand the benefits of their investments.
You will work closely with the customer service team to develop and implement best practices for customer interactions. Your technical expertise will be crucial in resolving issues and providing peace of mind to homeowners. You will also contribute to the continuous improvement of customer experience initiatives, ensuring that Omnidian remains a leader in the solar service industry.
What we offer
Omnidian offers a dynamic work environment where you can grow your skills and make a meaningful impact in the renewable energy sector. You will be part of a passionate team that is committed to creating a sustainable future. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. Join us in our mission to promote solar energy as a mainstream choice for homeowners across the globe.
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