Technical Account Manager • Lead

Who you are

You are a leader with a passion for creating a positive work environment and engaging with your team. You have experience in technical customer support and are excited about solving technical issues for customers while coaching your team to reach their highest potential. You thrive in a role that requires accountability and are a role model for your team. You are comfortable working with both English and Spanish-speaking customers, ensuring that all clients receive outstanding support.

What you'll do

As a Technical Solar Supervisor at Omnidian, you will oversee a team of 8 to 12 Solar Experts, providing day-to-day support and executing the strategic vision of the team. You will engage with your team through regular check-ins and functional support, ensuring that they are equipped to deliver exceptional customer experiences. You will collaborate closely with other leaders on the Solar Expert Team to drive high accountability and foster a culture of excellence. Your role will involve not only managing the team but also being hands-on in resolving technical issues that arise, ensuring that customers receive timely and effective solutions.

What we offer

Omnidian offers a dynamic work environment where you can make a significant impact in the solar and energy storage industries. You will be part of a fast-growing company that values innovation and sustainability. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of our team members to grow and succeed together. Join us in our mission to revolutionize performance assurance for solar investors across the globe.