Technical Solutions Engineer • Senior

Who you are

You have a minimum of 4 years of experience designing, building, testing, and maintaining applications using Python, Java, or Scala. Your expertise in the Big Data ecosystem allows you to troubleshoot and resolve complex customer issues effectively. You are well-versed in cloud platforms like AWS and Azure, and you have a strong understanding of the Databricks platform, enabling you to provide best practices support for custom-built solutions. Your communication skills are top-notch, allowing you to advocate for customers and collaborate with engineering teams to achieve resolutions.

You thrive in hybrid work environments, balancing time between the office and remote work. Your ability to work on-call during weekends and weekdays demonstrates your commitment to customer success. You are passionate about continuous learning and are eager to strengthen your expertise in Databricks and cloud technologies through internal training programs.

Desirable

Experience with third-party integrations in cloud environments is a plus. Familiarity with creating and maintaining documentation and knowledge articles will help you contribute to the team's knowledge base. You are proactive in suggesting improvements for performance in customer-specific environments, showcasing your problem-solving skills and technical acumen.

What you'll do

As a Senior Technical Solutions Engineer at Databricks, you will be the go-to person for customers facing challenges with the Databricks unified analytics platform. Your role involves troubleshooting complex issues and providing guidance to customers on their Databricks journey. You will collaborate closely with engineering and escalation teams to ensure timely resolutions to customer requests. Your insights will help shape best practices for using Databricks effectively, and you will play a key role in enhancing customer satisfaction.

You will also participate in the creation and maintenance of company documentation, ensuring that knowledge is shared across the organization. Your contributions will not only help customers achieve their strategic goals but also drive the overall success of the Databricks platform. You will be involved in various projects that require a deep understanding of the Big Data ecosystem, and your expertise will be crucial in delivering high-quality support.

What we offer

Databricks offers a dynamic work environment where you can grow your skills and make a significant impact. You will have the opportunity to work with cutting-edge technologies and collaborate with a talented team. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. Join us in shaping the future of data analytics and cloud computing.