Program Manager • Mid-Level

Who you are

You have experience in program management, ideally within data-driven environments, where you've successfully coordinated complex projects and collaborated with diverse teams. Your strong organizational skills enable you to manage multiple tasks effectively while ensuring high-quality outcomes. You are comfortable working with external vendors and internal stakeholders, facilitating communication and collaboration to achieve project goals. You think critically and are proactive in identifying areas for process improvement, ensuring that data collection campaigns run smoothly and efficiently.

You possess a keen understanding of data quality and the importance of human feedback in training AI models. Your ability to gather requirements and define success criteria is essential in ensuring that the data collected meets the necessary standards. You are detail-oriented and have a strong commitment to delivering high-quality results, which is crucial in a fast-paced environment like OpenAI.

What you'll do

As a Program Manager in the Human Data team, you will partner with research teams, operations, and engineering to execute programs that collect high-quality data. You will be the key interface between external vendors and AI trainers, ensuring that human data campaigns are completed successfully. Your role will involve gathering requirements, writing instructions, and defining success criteria for data collection efforts. You will also use internal tools to assess labeled data and provide feedback to AI trainers, helping to optimize the quality of the data collected.

You will work in a high-velocity environment where your contributions will directly impact the models deployed by OpenAI. Collaborating closely with various teams, you will ensure that the data collection processes are efficient and effective. Your critical thinking skills will be essential as you share recommendations on tooling and process improvements, optimizing for quality and compliance with job posting standards.

What we offer

At OpenAI, we believe in the potential of artificial intelligence to address global challenges. Joining our team means being part of a mission-driven organization that values collaboration and innovation. We offer a supportive work environment where you can grow your skills and contribute to meaningful projects that shape the future of technology. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.