Customer Support • Entry-Level

Who you are

You have experience in customer service, cashier, sales, or hospitality — you understand the importance of creating a positive experience for members and are passionate about helping others. You thrive in environments where you can connect with people and listen to their needs, ensuring they feel valued and understood. You are adaptable and can handle various customer interactions with ease, always aiming to exceed expectations.

What you'll do

As a Member Loyalty Representative, your primary focus will be to create and generate a rewarding and unique member service experience. You will engage with members at various touchpoints, listening to their needs and providing assistance to help them achieve their financial goals. Your role will involve fostering relationships with members, ensuring they feel supported and valued throughout their journey with Oportun.

What we offer

Working at Oportun means being part of a mission-driven fintech company that values diversity, equity, and inclusion. You will enjoy a supportive work environment where your contributions are recognized and celebrated. Oportun is committed to empowering its members and providing them with the tools they need to build a better financial future.