Customer Support • Entry-Level

Who you are

You have experience in customer service, cashiering, sales, or hospitality — you understand the importance of creating a positive experience for members and are passionate about helping others. You thrive in environments where you can connect with people and make a difference in their financial journeys. Your ability to listen and empathize with members sets you apart, and you are eager to contribute to a mission-driven organization.

What you'll do

As a Member Loyalty Representative at Oportun, your primary responsibility will be to engage with members and provide exceptional service at all touchpoints. You will create a welcoming atmosphere, ensuring that each member feels valued and understood. Your role will involve assisting members with their inquiries, guiding them through our services, and helping them achieve their financial goals. You will work closely with your team to foster a culture of inclusivity and support, contributing to the overall success of Oportun's mission.

What we offer

Oportun offers a unique work environment that emphasizes diversity, equity, and inclusion. You will be part of a team that values your perspectives and encourages you to share your ideas. We provide comprehensive training and support to help you succeed in your role. Additionally, you will have the opportunity to grow within the organization and make a meaningful impact on the lives of our members.