Customer Support • Entry-Level

Who you are

You have experience in customer service, cashier, sales, or hospitality — you understand the importance of creating a positive experience for members and are passionate about connecting with people. You are bilingual in English and Spanish, allowing you to communicate effectively with a diverse member base. You thrive in an inclusive environment and are eager to contribute to a team that values diversity and equity.

What you'll do

As a Member Loyalty Representative, your primary focus will be to create and generate a rewarding and unique member service experience. You will engage with members at various touchpoints, listening to their needs and providing assistance to help them achieve their financial goals. You will be part of a team that fosters a culture of belonging and encourages sharing perspectives to enhance the member experience.

What we offer

Oportun offers a supportive work environment where you can grow your skills and contribute to a mission-driven organization. You will be part of a team that celebrates diversity and inclusion, ensuring that every member feels valued and heard. We provide opportunities for professional development and encourage you to apply even if your experience doesn't match every requirement.