Program Manager • Mid-Level

Who you are

You have a strong technical background and excellent problem-solving abilities — you thrive in managing large scale programs and projects, ensuring that all stakeholders are aligned and that quality is maintained throughout the process. Your experience allows you to effectively bridge gaps in technical management, making you a key player in cross-functional teams.

You are adept at identifying stakeholders and driving the creation of roadmaps and strategies for programs — your ability to analyze large data sets quickly helps you identify complex patterns and relationships, leading to practical solutions for real business problems. You anticipate bottlenecks and provide effective escalation management, ensuring that projects stay on track.

What you'll do

As a Program Manager at PagerDuty, you will lead product development and program planning across various departments — defining milestones, success criteria, and resource allocation plans that lead to predictable delivery. You will collaborate with engineers, engineering managers, product managers, and customer service teams to ensure that all aspects of the program are executed smoothly.

Your role will involve analyzing large data sets to identify complex patterns and relationships — this analytical approach will help you develop practical solutions to real business challenges. You will also be responsible for anticipating potential bottlenecks and managing escalations effectively, ensuring that the program remains on schedule and meets quality standards.

What we offer

At PagerDuty, you will join a flexible and award-winning workplace that values collaboration and innovation — you will work alongside kind and ambitious people who are dedicated to building a more equitable world. We encourage you to apply even if your experience doesn't match every requirement, as we believe diverse teams build better products.