PagerDuty

About PagerDuty

The digital operations platform for modern enterprises

🏢 Tech👥 1001+ employees📅 Founded 2009📍 SoMa, San Francisco, CA💰 $173.8m3.9
B2BEnterpriseInternal toolsSaaSDevOpsCloud Computing

Key Highlights

  • Over 10,500 enterprise customers including GE & Capital One
  • Raised $173.8 million in Series C funding
  • Headquartered in SoMa, San Francisco, CA
  • Recognized in AWS Partner Awards for innovation

PagerDuty is a leading digital operations management platform headquartered in SoMa, San Francisco, CA. Serving over 10,500 enterprises, including GE, Capital One, IBM, and Spotify, PagerDuty specializes in incident management and alerting services. The company has raised $173.8 million in funding a...

🎁 Benefits

Employees enjoy 20 hours of paid volunteer time annually, comprehensive health insurance, and a generous paid parental leave policy. The company also ...

🌟 Culture

PagerDuty fosters a culture centered around operational excellence and innovation, focusing on empowering DevOps teams. The company emphasizes hands-o...

PagerDuty

Senior Product Manager Senior

PagerDutyUnited States - Remote

Posted 2w ago🏠 RemoteSeniorSenior Product Manager📍 United States💰 $161,000 - $271,000 / yearly
Apply Now →

Overview

PagerDuty is seeking a Senior Product Manager for their Incident Management team to define and deliver user-centric experiences that transform incident data into actionable insights. You'll collaborate closely with design and engineering teams, leveraging your expertise in analytics and DevOps.

Job Description

Who you are

You have 5+ years of experience in product management, particularly in the realm of incident management or operational excellence. Your background includes a strong focus on analytics and user experience, allowing you to drive data-driven decisions that enhance product offerings. You thrive in collaborative environments, working closely with cross-functional teams including design, engineering, and go-to-market professionals. Your passion for transforming complex data into user-friendly solutions sets you apart, and you are committed to delivering meaningful outcomes for both users and the business. You understand the nuances of the DevOps landscape and are adept at identifying opportunities for continuous improvement within operational data. You are also comfortable navigating the challenges of remote work while maintaining effective communication and collaboration with your team.

What you'll do

In this role, you will lead the development and execution of the product roadmap for Incident Analysis products, ensuring that your team delivers impactful results. You will engage in user research to understand the needs and pain points of your customers, translating these insights into actionable product features. Your responsibilities will include defining success metrics, conducting A/B testing, and iterating on product designs based on user feedback. You will work closely with engineering teams to ensure that product development aligns with user needs and business goals. Additionally, you will collaborate with marketing teams to effectively communicate product value to the market. Your role will also involve mentoring junior product managers and contributing to the overall product strategy of PagerDuty. You will be expected to stay informed about industry trends and competitor offerings, using this knowledge to inform your product decisions.

What we offer

PagerDuty provides a flexible and inclusive workplace culture that values diversity and collaboration. You will have the opportunity to work with a talented team that is dedicated to building innovative solutions for digital operations management. The company offers competitive compensation packages, including benefits that support your well-being and professional growth. You will also have access to resources that promote continuous learning and development, ensuring that you can advance your career while making a meaningful impact in the industry. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.

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