It Support • Mid-Level

Who you are

You have experience in IT support and are dedicated to providing excellent service to your team and stakeholders. You understand the importance of technology in enhancing operational efficiency and are eager to recommend improvements based on your insights. You thrive in a hybrid work environment and are comfortable collaborating both remotely and onsite. You are a problem solver who enjoys working with diverse teams and embracing different perspectives to achieve common goals.

Desirable

Experience in financial services or a similar industry is a plus, as is familiarity with various technology platforms and tools. You are proactive in seeking out information and data to support your recommendations and decisions. You have a strong understanding of service delivery and are committed to maintaining high standards of quality and performance in your work.

What you'll do

In this role, you will be responsible for supporting the delivery of technology services across the organization. You will work closely with various stakeholders to gather information and data that will help you develop a consistent view of product performance and operational support functions. Your role will involve troubleshooting issues, providing technical assistance, and recommending improvements to enhance the overall user experience. You will also collaborate with team members to ensure that the technology services provided meet the needs of the organization and its employees.

What we offer

Pathward offers a supportive and inclusive work environment where you can grow your skills and advance your career. We value our employees and are committed to creating financial inclusion for all. You will have the opportunity to work in a hybrid model, allowing you to balance your work between onsite and remote settings. We celebrate diversity and believe that our unique perspectives make us stronger. Join us in our mission to empower individuals and communities through innovative financial solutions.