About Pathward
Empowering financial access for all
Key Highlights
- Headquartered in Sioux Falls, SD with a national bank charter
- Over 1 million customers served across various financial products
- Partnerships with fintechs and government agencies for financial inclusion
- $100M+ in funding raised to enhance service offerings
Pathward, headquartered in Sioux Falls, South Dakota, is a financial technology company focused on enhancing financial inclusion. With a national bank charter, Pathward offers a range of financial products and services, including payment processing and banking solutions, to underserved markets. The ...
🎁 Benefits
Pathward offers competitive salaries, equity options, generous PTO, and a remote work policy that supports work/life balance. Employees also benefit f...
🌟 Culture
Pathward fosters a culture of inclusivity and innovation, emphasizing collaboration with diverse partners to disrupt traditional banking. The company ...
It Support • Mid-Level
Overview
Pathward is hiring an IT Support professional to deliver technology services and support to the organization. You'll work closely with stakeholders to enhance product performance and operational support. This role requires a collaborative mindset and a commitment to service excellence.
Job Description
Who you are
You have experience in IT support and are dedicated to providing excellent service to your team and stakeholders. You understand the importance of technology in enhancing operational efficiency and are eager to recommend improvements based on your insights. You thrive in a collaborative environment and are committed to fostering a culture of inclusivity and innovation. You are adaptable and can work effectively in a hybrid remote-office setting, balancing onsite responsibilities with remote collaboration. You value the diverse perspectives of your colleagues and are motivated by a mission to create financial inclusion for all.
What you'll do
In this role, you will be responsible for supporting Pathward's technologies and ensuring that an appropriate level of service is delivered to the organization. You will work closely with various stakeholders to gather information and data that will help develop a consistent view of product performance and quality. Your role will involve troubleshooting technical issues, providing solutions, and recommending improvements to enhance the overall user experience. You will also participate in team meetings to discuss ongoing projects and contribute to the continuous improvement of technology services. Your insights will be valuable in shaping the operational support strategies that align with Pathward's mission of financial empowerment.
What we offer
Pathward offers a supportive work environment that values innovation and collaboration. You will have the opportunity to work in a hybrid model, allowing you to balance onsite and remote work effectively. The company is committed to your professional growth and development, providing resources and support to help you succeed in your role. You will be part of a team that celebrates diversity and embraces the unique perspectives of its members, fostering a culture of inclusivity and respect. Pathward is dedicated to creating financial inclusion for all, and your contributions will play a vital role in achieving this mission.
Interested in this role?
Apply now or save it for later. Get alerts for similar jobs at Pathward.
Similar Jobs You Might Like
Based on your interests and this role
It Support
Pathward is hiring an IT Support professional to provide technology services and support to the organization. You'll be the first point of contact for IT support requests and help resolve hardware, software, and network issues. This role is ideal for entry-level candidates looking to start their career in IT.
It Support
Pathward is hiring an Entry-Level IT Support professional to assist in delivering technology services and ensuring quality operational support. This role is based in Sioux Falls, SD, and requires a commitment to onsite work.
It Support
Pathward is hiring an Entry-Level IT Support professional to serve as the initial point of contact for all IT support requests. You'll be responsible for diagnosing and resolving hardware, software, and network issues at the Sioux Falls location.
It Support
Pathward is hiring an IT Support professional to deliver technology services and support to the organization. You'll work closely with stakeholders to enhance product performance and operational support. This role requires a collaborative mindset and problem-solving skills.
It Support
Pathward is hiring an IT Support professional to serve as the initial point of contact for all IT support requests. You'll be responsible for diagnosing and resolving hardware, software, and network issues at the Phoenix location.