About Pathward
Empowering financial access for all
Key Highlights
- Headquartered in Sioux Falls, SD with a national bank charter
- Over 1 million customers served across various financial products
- Partnerships with fintechs and government agencies for financial inclusion
- $100M+ in funding raised to enhance service offerings
Pathward, headquartered in Sioux Falls, South Dakota, is a financial technology company focused on enhancing financial inclusion. With a national bank charter, Pathward offers a range of financial products and services, including payment processing and banking solutions, to underserved markets. The ...
🎁 Benefits
Pathward offers competitive salaries, equity options, generous PTO, and a remote work policy that supports work/life balance. Employees also benefit f...
🌟 Culture
Pathward fosters a culture of inclusivity and innovation, emphasizing collaboration with diverse partners to disrupt traditional banking. The company ...
It Support • Entry-Level
Overview
Pathward is hiring an Entry-Level IT Support professional to assist in delivering technology services and ensuring quality operational support. This role is based in Sioux Falls, SD, and requires a commitment to onsite work.
Job Description
Who you are
You are someone who is eager to start your career in IT support, ready to contribute to a team that values financial inclusion and innovation. You understand the importance of providing excellent service and are committed to helping others with their technology needs. You thrive in a collaborative environment and are excited about the opportunity to learn and grow within a supportive company culture.
Desirable
While not required, any prior experience in customer service or technology support would be beneficial. A willingness to learn and adapt to new technologies is essential, as is a passion for problem-solving and helping others.
What you'll do
In this role, you will be responsible for providing support for Pathward’s technologies, ensuring that all team members have the tools they need to succeed. You will work closely with stakeholders to gather information and data that will help develop a consistent view of product performance and operational support. Your contributions will help improve the overall technology experience within the organization.
You will assist in troubleshooting technical issues, guiding users through solutions, and recommending improvements to enhance service delivery. Your role will involve collaborating with various teams to ensure that technology services are delivered effectively and efficiently.
What we offer
Pathward offers a hybrid work environment, allowing you to balance onsite and remote work. You will be part of a team that is dedicated to creating financial empowerment and inclusion for all. The company values diversity and encourages employees to bring their unique perspectives to the table. You will have opportunities for professional development and growth as you embark on your career in IT support.
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