About Paytm
India's leading digital payments platform for all
Key Highlights
- Over 8 million merchants using Paytm's payment solutions
- Raised $3 billion in funding from investors like Ant Group
- Valued at approximately $16 billion
- Headquartered in Noida, Uttar Pradesh, India
Paytm, headquartered in Noida, Uttar Pradesh, is India's largest digital payments platform, serving over 8 million merchants with its diverse payment solutions. The company enables consumers to make seamless transactions from any bank account to any bank account without incurring fees. As a pioneer ...
🎁 Benefits
Paytm offers competitive salaries, equity options, generous paid time off (PTO), and a flexible remote work policy to support work-life balance....
🌟 Culture
Paytm fosters a culture of innovation and agility, emphasizing a data-driven approach to decision-making and a commitment to enhancing user experience...
Overview
Paytm is hiring a Senior Key Account Manager to engage with premium merchants and drive sales of payment solutions. You'll be responsible for portfolio tracking, merchant communication, and ensuring service delivery. This role requires strong ownership and the ability to navigate ambiguity.
Job Description
Who you are
You have a proven track record in account management, particularly in engaging with premium clients and ensuring their needs are met. You thrive in environments where you can take ownership of your responsibilities without needing constant guidance. Your ability to navigate ambiguity makes you an ideal fit for this role, as you can adapt to changing circumstances and find solutions to challenges that arise.
You possess excellent communication skills, allowing you to effectively interact with merchants and address their grievances promptly. Your experience in sales and customer service enables you to meet and exceed sales targets while ensuring customer satisfaction. You are data-driven and can gather insights from the market to inform your strategies and decisions.
What you'll do
In this role, you will engage with premium merchants, tracking their portfolios and ensuring that service is delivered effectively in your assigned areas. You will meet sales targets for various payment solutions, including QR codes and point of sale software, while promoting the brand in the marketplace. Your responsibilities will include planning and executing day-to-day activities with your team, reviewing deliverables, and gathering consistent feedback from the market to enhance existing offerings.
You will also be responsible for deploying products and articulating their benefits at client locations, ensuring that customer satisfaction leads to higher sales conversions and retention. Your ability to track and attend to merchant grievances will be crucial in maintaining strong relationships and driving revenue growth.
What we offer
At Paytm, we believe in creating wealth for our employees and providing them with opportunities to grow within our ecosystem. With over 500 million registered users and 21 million merchants, you will be part of a unique position to democratize credit for deserving consumers and merchants. Join us in shaping India's largest digital lending story and make a significant impact in the financial services sector.
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