Program Manager • Manager

Who you are

You have a strong mix of technical expertise and business acumen — your hands-on experience in B2B Sales or Key Account Management (KAM) is complemented by a solid understanding of banking or financial products. You thrive in managing cross-functional teams and ensuring seamless delivery of projects while aligning business and technology goals to enhance customer outcomes.

Your background includes a technical foundation in software development, which allows you to effectively communicate with engineering teams and understand the technical aspects of the projects you manage. You are adept at translating business objectives into actionable project plans, ensuring that all stakeholders are aligned and informed throughout the project lifecycle.

You possess excellent communication skills, enabling you to partner effectively with B2B clients and understand their needs. Your ability to monitor program progress and manage risks ensures that projects are delivered on time and meet the desired outcomes. You are proactive in identifying potential challenges and developing strategies to mitigate them.

Desirable

Experience in the Oil & Gas sector is a plus, as it will enhance your understanding of the specific challenges and opportunities within this vertical. Familiarity with payment solutions and financial services will also be beneficial in driving the success of the programs you manage.

What you'll do

In this role, you will lead and manage the end-to-end delivery of strategic programs across multiple business and technology teams. You will partner with B2B clients to understand their business objectives and translate them into actionable project plans that drive success. Collaboration is key, as you will work closely with product, engineering, and sales teams to ensure the adoption and success of solutions.

You will monitor program progress, manage risks, and ensure on-time delivery of milestones. Your role will involve regular communication with stakeholders to keep them informed of project status and any potential issues that may arise. You will also be responsible for aligning business and technology goals to enhance customer outcomes, ensuring that the solutions delivered meet the needs of the clients and contribute to the overall mission of Paytm.

What we offer

At Paytm, you will be part of a dynamic team that is committed to democratizing credit for deserving consumers and merchants. With over 500 million registered users and 21 million merchants, you will have the opportunity to make a significant impact in the financial services landscape in India. We believe in creating wealth for our employees and offer competitive compensation packages to attract the best talent in the industry. Join us in our mission to serve half a billion Indians and bring them to the mainstream economy with the help of technology.