About Pigment
Real-time business planning for finance teams
Key Highlights
- Raised over $88 million in funding
- Headquartered in Paris, France
- Serves clients like Qonto and Swile
- Employs between 51 and 250 people
Pigment is a comprehensive business planning platform designed for finance and revenue teams, enabling real-time planning and forecasting. Headquartered in Paris, Pigment has raised over $88 million in funding from investors like FirstMark Capital and Accel, serving clients such as Qonto and Swile. ...
π Benefits
Pigment offers competitive salaries, equity options, flexible remote work policies, and generous PTO to support work-life balance....
π Culture
Pigment fosters a culture of transparency and collaboration, prioritizing data-driven decision-making and empowering teams to innovate in business pla...
Overview
Pigment is hiring a Team Lead for their Success Advisory team to provide expertise in customer success and technical solutions. You'll work with industry leaders to drive adoption and long-term customer success.
Job Description
Who you are
You have a strong background in customer success and technical account management, ideally with experience in SaaS environments. Your expertise in solution architecture and change management allows you to guide customers effectively through their journey with Pigment. You are a natural leader, capable of inspiring and mentoring your team while ensuring high-impact engagements that drive customer satisfaction.
You thrive in collaborative environments and enjoy working closely with cross-functional teams to deliver tailored solutions that meet customer needs. Your ability to communicate complex technical concepts in a clear and engaging manner makes you a trusted advisor to clients. You are driven by innovation and are eager to contribute to a fast-growing company that values agility and strategic thinking.
What you'll do
As the Team Lead for the Success Advisory team, you will design and deliver Pigment Success Plans that support customers in achieving their business objectives. You will lead strategic engagements focused on solution architecture and technical solutions, ensuring that customers receive the highest level of service and expertise. Your role will involve collaborating with various teams within Pigment to align customer needs with product capabilities, driving adoption and long-term success.
You will be responsible for mentoring team members, fostering a culture of continuous improvement, and sharing best practices across the organization. Your insights will help shape the direction of the Success Advisory team, allowing you to make a significant impact on customer satisfaction and retention. You will also engage with industry leaders to understand their challenges and provide tailored solutions that enhance their experience with Pigment.
What we offer
At Pigment, we offer a dynamic work environment where innovation is encouraged and bold ideas are celebrated. You will have the opportunity to work with a talented team of professionals dedicated to redefining business planning through AI technology. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in making a meaningful impact in the world of business planning and performance management.
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