Placemakr

About Placemakr

Revolutionizing hospitality with tech-enabled living spaces

🏢 Retail👥 201-500📅 Founded 2017📍 Washington, District of Columbia, United States

Key Highlights

  • Headquartered in Washington, D.C.
  • Over 1,000 curated apartment-style units
  • Partnerships with developers and property operators
  • Flexible PTO and remote work options

Placemakr is transforming the hospitality industry by offering tech-enabled, apartment-style accommodations in prime neighborhoods. Headquartered in Washington, D.C., Placemakr partners with developers and property operators to curate a diverse portfolio of over 1,000 units across various cities. Wi...

🎁 Benefits

Placemakr offers competitive salaries, equity options, flexible PTO, and a remote work policy to support work-life balance. Employees also benefit fro...

🌟 Culture

Placemakr fosters a culture of innovation and collaboration, emphasizing technology's role in enhancing hospitality. The company values adaptability a...

Placemakr

Customer Operations Entry-Level

PlacemakrPhoenix - Remote

Posted 2w ago🏠 RemoteEntry-LevelCustomer Operations📍 Phoenix💰 $18 - $18 / hourly
Apply Now →

Overview

Placemakr is hiring a Guest Experience Associate to serve as the primary point of contact for guests, ensuring exceptional experiences. This role is based in Phoenix, AZ, and offers a competitive hourly wage of $18.75.

Job Description

Who you are

You are a collaborative and driven individual who thrives in a service-oriented environment. You understand the importance of creating exceptional experiences for guests and residents alike, and you are passionate about hospitality. Your ability to communicate effectively and your attention to detail make you an ideal candidate for this role. You are comfortable working in a remote-first environment and are equipped with reliable Wi-Fi and a workspace.

What you'll do

As a Guest Experience Associate at Placemakr, you will be the primary point of contact for our guests, ensuring they have a seamless and enjoyable experience during their stay. You will assist guests with inquiries, provide information about our properties, and address any concerns they may have. Your role will involve collaborating with property teams to ensure that all aspects of the guest experience are executed flawlessly. You will also contribute to the continuous improvement of our services by gathering feedback and sharing insights with the team.

What we offer

Placemakr offers a competitive hourly wage of $18.75, along with the opportunity to work in a dynamic and innovative environment. You will have access to discounts for stays at select Placemakr properties across the US. Our remote-first work culture allows you the flexibility to choose your location while still being part of a collaborative team. We believe in the importance of team bonding, which is why we organize biannual in-person get-togethers at various locations across the country. Join us as we continue to expand our presence and redefine the guest experience in the hospitality industry.

Interested in this role?

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