About Placemakr
Revolutionizing hospitality with tech-enabled living spaces
Key Highlights
- Headquartered in Washington, D.C.
- Over 1,000 curated apartment-style units
- Partnerships with developers and property operators
- Flexible PTO and remote work options
Placemakr is transforming the hospitality industry by offering tech-enabled, apartment-style accommodations in prime neighborhoods. Headquartered in Washington, D.C., Placemakr partners with developers and property operators to curate a diverse portfolio of over 1,000 units across various cities. Wi...
🎁 Benefits
Placemakr offers competitive salaries, equity options, flexible PTO, and a remote work policy to support work-life balance. Employees also benefit fro...
🌟 Culture
Placemakr fosters a culture of innovation and collaboration, emphasizing technology's role in enhancing hospitality. The company values adaptability a...
Customer Operations • Entry-Level
Overview
Placemakr is hiring a Guest Experience Associate to serve as the primary point of contact for guests, ensuring exceptional experiences. This role is based in San Antonio, TX, with a pay rate of $17.50 per hour.
Job Description
Who you are
You are a collaborative and driven individual who thrives in a service-oriented environment. You understand the importance of creating exceptional experiences for guests and residents alike, and you are eager to contribute to a team that values hospitality and innovation. You possess strong communication skills and are comfortable engaging with guests to ensure their needs are met. You are adaptable and can work effectively in a remote-first setting while maintaining a focus on execution and guest satisfaction.
What you'll do
As a Guest Experience Associate at Placemakr, you will be the primary point of contact for our guests, ensuring that their stay is enjoyable and meets their expectations. You will assist guests with inquiries, provide information about our properties, and address any concerns that may arise during their stay. Your role will involve collaborating with property teams to ensure seamless operations and a high level of service. You will also participate in biannual in-person get-togethers with your remote team to foster collaboration and strengthen relationships.
What we offer
Placemakr offers a unique work environment that combines the best of apartment living, vacation rentals, and hotel stays. You will have the opportunity to work in a tech-enabled setting that prioritizes guest experiences. We provide competitive pay and the flexibility of remote work, allowing you to choose your workspace as long as you have reliable Wi-Fi. Additionally, you will have access to discounts for stays at select Placemakr properties across the US, enhancing your experience with our brand.
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