About Plain
Transforming customer service for B2B teams
Key Highlights
- London headquarters with a growing team of 21-100 employees
- $23 million raised in seed funding
- API-first platform designed for product and engineering teams
- 35 days of holiday plus enhanced parental leave
Plain is a London-based startup focused on revolutionizing customer service for modern, product-centric companies. With $23 million in funding, Plain offers an API-first platform that empowers B2B teams to enhance their customer support capabilities. The company is in the seed stage and aims to comp...
🎁 Benefits
Employees enjoy generous equity on employee-friendly terms, up to 5% pension employer contribution, and 35 days of holiday, including public holidays....
🌟 Culture
Plain fosters a culture that prioritizes engineering excellence and rapid execution. The company values innovation in customer service, leveraging adv...
Senior Product Manager • Senior
Plain • San Francisco - Hybrid
Skills & Technologies
Overview
Plain is hiring a Senior Manager, Experiential Marketing to lead innovative customer engagement strategies. You'll focus on creating impactful in-person and virtual experiences to drive customer acquisition and retention. This role requires experience in B2B marketing and event management.
Job Description
Who you are
You have 5+ years of experience in marketing, particularly in B2B environments, where you've successfully managed experiential marketing initiatives that resonate with target audiences. Your background includes a strong understanding of how AI is transforming customer engagement, and you are adept at leveraging technology to enhance marketing strategies. You thrive in collaborative settings, working closely with sales and community teams to create memorable experiences that drive customer relationships. You possess excellent communication skills, allowing you to articulate marketing strategies effectively to both internal teams and external partners.
Desirable
Experience with community engagement and event marketing is a plus, as is familiarity with platforms like Slack and Discord that facilitate modern customer interactions. You are comfortable working in a hybrid environment, balancing in-office collaboration with remote flexibility.
What you'll do
In this role, you will own the strategy for in-person and virtual events aimed at attracting new customers and expanding relationships with existing ones. You will identify high-leverage opportunities for engagement, moving beyond traditional trade shows to create unique experiences that align with Plain's mission. Collaborating with the Head of Community and other stakeholders, you will design and execute events that not only generate leads but also foster a sense of community among users. Your responsibilities will include setting up events, managing logistics, and measuring the impact of these initiatives on customer acquisition and retention.
What we offer
Plain offers a dynamic work environment where innovation is encouraged, and your contributions directly impact the company's growth. You will be part of a small, dedicated team that values collaboration and creativity. We provide competitive compensation and benefits, along with opportunities for professional development and growth within the company. Join us in redefining customer support and building lasting relationships with our clients.
Interested in this role?
Apply now or save it for later. Get alerts for similar jobs at Plain.
Similar Jobs You Might Like
Based on your interests and this role
Field Marketing Manager
Reducto is seeking a Field Marketing Manager to define and scale their field marketing and events program. You'll collaborate with Growth, Sales, and Product Marketing to create impactful marketing strategies. This role requires strategic thinking and creativity.
Field Marketing Manager
Augury is seeking a Field and Events Marketing Manager to lead the strategy and execution of field and event marketing initiatives. You'll drive engagement and revenue through impactful experiences that align with demand generation programs. This role requires strong cross-functional collaboration and strategic planning skills.
Field Marketing Manager
Qualtrics is hiring a Field and Events Marketing Manager to drive regional marketing strategies that fuel pipeline growth and revenue generation. You'll work closely with sales and marketing teams, focusing on enterprise accounts in France and the Netherlands.
Field And Events Marketing Manager
Hiya is seeking a Field and Events Marketing Manager to lead the execution of virtual and in-person events, manage metrics, and collaborate with sales and product marketing teams. This role requires strong organizational skills and a passion for event planning.
