Revenue Operations • Mid-Level

Who you are

You have a strong background in revenue operations, with experience in designing and implementing systems that enhance customer journeys. Your analytical skills allow you to translate complex data into actionable insights, and you have a proven track record of managing projects effectively across cross-functional teams. You understand PLG business models and how they integrate with enterprise sales motions, which enables you to create frameworks that connect product usage signals with sales activities.

You possess excellent attention to detail and a process-oriented mindset, ensuring that all aspects of revenue operations run smoothly. Your experience with CRM systems allows you to establish data flows and automate processes that reduce friction in customer interactions. You thrive in collaborative environments and are skilled at building relationships with various stakeholders to drive success.

What you'll do

As the Revenue Operations Manager at Plaud, you will be responsible for architecting the go-to-market systems that support our revenue teams. You will design and implement a unified lead lifecycle framework in our CRM, ensuring that product usage signals are effectively connected with sales activities. Your role will involve establishing clean data flows and developing automation processes that enhance efficiency and provide actionable insights for growth decisions.

You will collaborate closely with sales, marketing, and product teams to ensure alignment and optimize the customer journey from initial product adoption through enterprise expansion. Your analytical skills will be crucial in creating and managing dashboards and reports that track performance metrics and inform strategic decisions. You will also lead initiatives to improve processes and drive operational excellence across the organization.

What we offer

At Plaud, we offer a dynamic work environment where your contributions directly impact our growth and success. You will be part of a rapidly expanding team that values innovation and collaboration. We provide opportunities for professional development and career advancement as we continue to grow and evolve in the market. Our culture emphasizes teamwork, creativity, and a commitment to excellence, making it an exciting place to work.

We encourage you to apply even if your experience doesn't match every requirement. Join us in shaping the future of work with our innovative AI-driven solutions.