User Research Lead • Lead

Who you are

You have extensive experience in user research, ideally with a focus on AI-enabled products. You are skilled in leading end-to-end research projects, including generative, evaluative, usability, and competitive benchmarking studies. Your ability to translate complex findings into clear, actionable recommendations is a key strength, and you excel at influencing stakeholders at all levels. You thrive in environments characterized by ambiguity and rapid pivots, demonstrating exceptional communication skills that foster collaboration across teams.

What you'll do

As the User Research Lead at Plaud, you will spearhead research initiatives that inform product strategy and enhance user experience. You will design and execute comprehensive research projects that uncover user needs and evaluate usability across the product lifecycle. Collaborating closely with product managers, engineers, and designers, you will integrate research insights into product roadmaps and AI-driven features. Your role will involve translating complex research findings into actionable recommendations for leadership, ensuring that user insights are at the forefront of product development. You will also be responsible for mentoring junior researchers and fostering a culture of user-centered design within the organization.

What we offer

Plaud offers a dynamic work environment where innovation and collaboration are at the core of our mission. You will have the opportunity to work with a talented team dedicated to building the world's most trusted AI work companion. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. Join us in shaping the future of productivity and performance through cutting-edge technology.