About Plume
Smart home solutions for a connected future
Key Highlights
- Over 50 million homes served globally
- Headquartered in Palo Alto, California
- Raised over $300 million in funding
- Valuation exceeds $1 billion
Plume is a leader in smart home services, providing advanced internet service management tools that enhance customer experiences for over 50 million homes globally. Headquartered in Palo Alto, California, Plume partners with major ISPs like Comcast and Vodafone to deliver its innovative solutions. T...
🎁 Benefits
Plume offers competitive salaries, equity options, flexible remote work policies, and generous PTO to support work-life balance....
🌟 Culture
Plume fosters a culture of innovation and agility, encouraging employees to experiment and implement new ideas in the rapidly evolving smart home indu...
Overview
Plume is seeking a Professional Services Engineer to implement solutions for ISP customers. You'll work directly with clients to deliver innovative technology solutions. This role requires hands-on technical skills and customer-facing experience.
Job Description
Who you are
You are a technically skilled Professional Services Engineer with a passion for implementing innovative solutions for customers. You thrive in a hands-on role where you can directly engage with clients and partners to deliver exceptional service. Your experience in the technology sector has equipped you with the ability to understand complex systems and translate them into actionable solutions for customers. You are a problem solver who enjoys working collaboratively with diverse teams to achieve common goals. You have a strong understanding of SaaS platforms and the ability to adapt to new technologies quickly. You are committed to continuous learning and improvement, always seeking to enhance your skills and knowledge in the field.
What you'll do
In this role, you will be responsible for implementing Plume solutions for ISP customers, ensuring that they receive the highest level of service and support. You will work closely with clients to understand their needs and tailor solutions that meet their specific requirements. Your role will involve collaborating with cross-functional teams to deliver projects on time and within scope. You will also provide training and support to customers, helping them to maximize the value of Plume's technology. As a key member of the team, you will contribute to the ongoing development of Plume's service delivery platform, providing feedback and insights that drive innovation and improvement.
What we offer
At Plume, you will be part of a dynamic and innovative team that is redefining the future of connected spaces. We offer a collaborative work environment where your ideas and contributions are valued. You will have the opportunity to work with cutting-edge technology and be part of a company that is making a significant impact in the industry. We provide competitive compensation and benefits, as well as opportunities for professional growth and development. Join us in our mission to enhance the human experience through technology.
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