Plume

About Plume

Smart home solutions for a connected future

🏒 TechπŸ‘₯ 251-1KπŸ“… Founded 2015πŸ“ Palo Alto, California, United States

Key Highlights

  • Over 50 million homes served globally
  • Headquartered in Palo Alto, California
  • Raised over $300 million in funding
  • Valuation exceeds $1 billion

Plume is a leader in smart home services, providing advanced internet service management tools that enhance customer experiences for over 50 million homes globally. Headquartered in Palo Alto, California, Plume partners with major ISPs like Comcast and Vodafone to deliver its innovative solutions. T...

🎁 Benefits

Plume offers competitive salaries, equity options, flexible remote work policies, and generous PTO to support work-life balance....

🌟 Culture

Plume fosters a culture of innovation and agility, encouraging employees to experiment and implement new ideas in the rapidly evolving smart home indu...

Plume

Professional Services Engineer β€’ Mid-Level

Plume β€’ Hsinchu City

Apply Now β†’

Overview

Plume is seeking a Professional Services Engineer to implement solutions for ISP customers. You'll work directly with clients and cross-functional teams to configure and validate solutions. This role requires hands-on technical skills and customer interaction.

Job Description

Who you are

You are a hands-on, technically skilled Professional Services Engineer with a passion for implementing innovative solutions. You thrive in customer-facing roles, working directly with clients to understand their needs and deliver tailored solutions. Your experience in configuring and integrating complex systems allows you to effectively validate and test solutions, ensuring they meet customer expectations. You possess strong problem-solving skills and a collaborative mindset, enabling you to work seamlessly with cross-functional teams.

What you'll do

In this role, you will be responsible for implementing Plume's solutions for ISP customers, which involves configuring and integrating systems to meet specific client requirements. You will work closely with customers to understand their needs and provide hands-on support throughout the implementation process. Your role will also include testing and validating solutions to ensure they function as intended, providing feedback to improve the overall service delivery. You will collaborate with various teams within Plume to ensure a smooth deployment and ongoing support for our clients.

What we offer

At Plume, you will be part of a dynamic team that is pioneering a new category in technology. We offer a collaborative work environment where innovation is encouraged, and your contributions will directly impact our customers' experiences. You will have opportunities for professional growth and development as we continue to expand our services globally. Join us in making life’s moments better through technology.

Interested in this role?

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