
About Plusgrade
Maximizing travel revenue with innovative solutions
Key Highlights
- Serves 140+ travel companies including major airlines
- Founded in 2009, headquartered in Montreal, Canada
- Facilitated billions in ancillary revenue opportunities
- Team of 500+ employees worldwide
Plusgrade is a leader in ancillary revenue solutions for the travel industry, serving over 140 companies including major airlines and hotels. Founded in 2009 and headquartered in Montreal, Quebec, Plusgrade has facilitated billions in new revenue opportunities, enhancing travel experiences for milli...
🎁 Benefits
Employees enjoy competitive salaries, equity options, generous PTO, and a flexible remote work policy. Plusgrade also offers a learning budget to supp...
🌟 Culture
Plusgrade fosters a culture of innovation and collaboration, emphasizing data-driven decision-making and a commitment to enhancing customer experience...
Skills & Technologies
Overview
Plusgrade is hiring a Salesforce Developer to design and build AI-driven automations using Agentforce. You'll work closely with various teams to create scalable multi-channel automations. This position requires experience with Salesforce development.
Job Description
Who you are
You are a Salesforce Developer with a strong background in designing and implementing automations that enhance customer experiences. You have experience working with Salesforce clouds and integrating them with external systems, ensuring seamless workflows that drive measurable business outcomes. Your collaborative spirit allows you to work effectively with Operations, Product, IT, and business units to translate strategic goals into actionable tasks. You are passionate about leveraging technology to redefine travel experiences and are eager to contribute to a team that values ambition, innovation, and collaboration.
You possess a solid understanding of AI-driven solutions and how they can be applied within the Salesforce ecosystem. Your technical skills enable you to create intelligent agent workflows that optimize processes and improve efficiency. You are detail-oriented and have a knack for problem-solving, which helps you navigate complex integration challenges. You thrive in a dynamic environment and are committed to delivering high-quality results that exceed expectations.
What you'll do
In this role, you will design and build automations powered by AI using Agentforce, focusing on creating intelligent workflows that enhance agent productivity. You will be responsible for integrating various Salesforce clouds and external systems, ensuring that all components work together seamlessly. Collaborating with cross-functional teams, you will transform strategic initiatives into executable plans, driving the successful implementation of multi-channel automations.
You will analyze existing processes and identify opportunities for improvement, leveraging your technical expertise to develop innovative solutions. Your role will involve continuous testing and optimization of workflows to ensure they deliver the desired business results. You will also participate in team meetings, providing insights and updates on project progress while actively seeking feedback to refine your work.
What we offer
At Plusgrade, you will join a culture that values teamwork and innovation. We offer competitive compensation and opportunities for professional growth within a supportive environment. You will have the chance to work on projects that have a real impact on the travel industry, collaborating with talented professionals who share your passion for redefining travel experiences. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of diverse backgrounds and perspectives.
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