Software Implementation Consultant • Mid-Level

Who you are

You have a strong background in software implementation and consulting, ideally with experience in the healthcare sector. Your analytical skills are top-notch, allowing you to lead in-depth analyses of customers' desired business processes and operations. You are comfortable with solution configuration and enhancing business practices to meet client needs. You are also prepared for up to 30% on-site travel to customer sites and regional meetings, demonstrating your commitment to client engagement and support.

You thrive in a collaborative environment where you can work closely with cross-functional teams to deliver exceptional service. Your ability to communicate effectively with clients and internal stakeholders is crucial, as you will be responsible for translating complex technical concepts into actionable insights. You are detail-oriented and possess a problem-solving mindset, which enables you to navigate challenges and provide effective solutions.

What you'll do

As a Software Implementation Consultant II at PointClickCare, you will lead the analysis of customer requirements and recommend solutions that align with their business processes. You will work closely with clients to understand their needs and ensure that the software implementation meets their expectations. Your role will involve configuring solutions and providing guidance on best practices to enhance operational efficiency.

You will collaborate with various teams, including product management and engineering, to ensure that the solutions you implement are effective and sustainable. Your insights will help shape the future of healthcare technology, as you contribute to the development of innovative solutions that improve patient care. You will also be responsible for training clients on the software and providing ongoing support to ensure successful adoption.

What we offer

At PointClickCare, we offer a dynamic work environment where innovation is encouraged. You will have the opportunity to work with a leading health tech company that is committed to making a difference in the lives of millions. We provide flexibility in your work schedule and opportunities for professional growth. Our culture is built on collaboration and empowerment, allowing you to take ownership of your projects and drive meaningful change in the healthcare sector.