Customer Operations • Entry-Level

Who you are

You have a natural talent for customer service and a compassionate outlook — you understand the importance of making patients feel welcomed and valued as they enter the clinic. Your exceptional attention to detail ensures that every patient interaction is smooth and professional, contributing to a positive experience. You are flexible and can adapt to varying schedules, including weekdays, weeknights, and weekends, as our clinics operate seven days a week. You are ready to cover shifts on short notice, demonstrating your commitment to the team and the patients we serve.

What you'll do

As a Patient Liaison, you will be the first point of contact for patients visiting our Los Angeles clinic. Your responsibilities will include greeting patients and visitors warmly, ensuring they feel comfortable and informed. You will assist with patient check-in, registration, and check-out processes, verifying patient identity and required documentation. Your role is crucial in creating a welcoming environment that embodies our mission of proactive healthcare. You will work closely with the clinic team to ensure that all patient needs are met efficiently and effectively, contributing to the overall success of our operations.

What we offer

At Prenuvo, you will be part of a team that is dedicated to reshaping healthcare through innovative technology and a patient-centric approach. We offer a supportive work environment where your contributions make a real difference in people's lives. Join us in our mission to provide proactive health care and be part of a company that values your role in delivering exceptional service.