About Presto
Transforming restaurants with cutting-edge technology
Key Highlights
- Headquartered in Redwood City, California
- Serves over 1,000 restaurant locations including Chili's and Denny's
- $100M raised in funding to date
- Offers a comprehensive restaurant management platform
Presto is revolutionizing the restaurant industry with its enterprise-grade technologies, including a comprehensive restaurant management platform that integrates contactless ordering, payment processing, and kitchen display systems. Headquartered in Redwood City, California, Presto serves over 1,00...
🎁 Benefits
Presto offers competitive salaries, equity options, flexible PTO, and a remote work policy to support work-life balance....
🌟 Culture
Presto fosters a culture of innovation and agility, encouraging employees to contribute ideas that directly impact product development and customer ex...
Overview
Presto is hiring a Client Servicing Agent to handle inquiries related to their trading platform and cryptocurrency exchange. You'll assist with account management and troubleshooting platform issues. This position is ideal for those looking to start their career in customer support.
Job Description
Who you are
As a Client Servicing Agent, you will be the first point of contact for users of Flipster's trading platform. You have a keen interest in cryptocurrency and trading, and you are eager to help users navigate the platform effectively. You possess strong communication skills and a customer-centric mindset, ensuring that every user feels valued and supported.
You are detail-oriented and capable of managing multiple inquiries simultaneously. Your ability to troubleshoot issues and provide timely solutions will be key to your success in this role. You thrive in a fast-paced environment and are excited about the opportunity to learn and grow within the cryptocurrency space.
What you'll do
In this role, you will be responsible for answering a variety of inquiries related to the trading platform and cryptocurrency exchange. This includes assisting users with account registration and management, addressing promotional and event-related questions, and troubleshooting any platform issues that may arise. You will also manage the escalation and follow-up of user inquiries to ensure a seamless experience for all users.
Your day-to-day tasks will involve interacting with users through various channels, providing them with the information they need to make the most of the Flipster platform. You will work closely with other team members to ensure that user feedback is communicated effectively and that any recurring issues are addressed promptly. Your contributions will help enhance the overall user experience and support the growth of Flipster in the competitive cryptocurrency market.
What we offer
At Flipster, we are committed to fostering a supportive and innovative work environment. As a Client Servicing Agent, you will have the opportunity to learn about the exciting world of cryptocurrency and trading while developing your customer service skills. We believe in empowering our employees and providing them with the tools they need to succeed. Join us as we shape the future of trading and unlock new opportunities for investors.
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