About project44
Real-time visibility for smarter supply chains
Key Highlights
- Headquartered in River North, Chicago, IL
- $892.5 million raised from investors including Scale Venture Partners and Goldman Sachs
- Serves a wide range of industries with modular API tools
- Over 500 employees dedicated to supply chain innovation
Project44 is a leading real-time supply chain visibility platform headquartered in River North, Chicago, IL. With over 500 employees and $892.5 million in funding, Project44 serves a diverse range of clients, providing modular API tools that enhance communication between logistics companies and tran...
🎁 Benefits
Project44 offers a comprehensive benefits package including paid parental leave, health insurance, vision and dental coverage, a 401k plan, and paid v...
🌟 Culture
Project44 fosters a culture focused on innovation and adaptability in the face of supply chain challenges. Their unique approach combines advanced ana...
Overview
project44 is seeking an IT Support Analyst to provide world-class support to team members globally. You'll collaborate with IT professionals to enhance the team member experience. This role requires a proactive approach to problem-solving and a commitment to leveraging technology effectively.
Job Description
Who you are
You have a strong background in IT support, with experience in providing technical assistance and support to users across various platforms. You understand the importance of delivering personalized and timely support, ensuring that team members can work efficiently and effectively. You are comfortable working with a diverse team and have excellent communication skills, allowing you to convey technical information clearly to non-technical users. You are proactive in identifying issues and are driven to solve meaningful problems, leveraging technology to enhance the user experience. You thrive in a fast-paced environment and are eager to stay updated with the latest technology trends to provide the best support possible.
What you'll do
In this role, you will be responsible for supporting project44 team members globally, ensuring they have the tools and resources they need to succeed. You will collaborate with other IT Analysts, IT Engineers, and IT Project Managers to deliver exceptional support and resolve technical issues promptly. Your day-to-day tasks will include troubleshooting hardware and software problems, assisting with system setups, and providing training to team members on new technologies. You will also play a key role in maintaining the digital infrastructure, ensuring that it is efficient and up-to-date. As part of a world-class IT department, you will contribute to initiatives aimed at improving the overall team member experience and driving innovation within the organization.
What we offer
At project44, you will be part of a dynamic and diverse team that is committed to redefining supply chain operations through technology. We offer a collaborative work environment where your contributions will have a direct impact on the success of our team and our customers. You will have the opportunity to work with cutting-edge technology and be part of a company that values innovation and continuous improvement. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of every individual to grow and succeed within our organization.
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