Operations Coordinator • Mid-Level

Who you are

You have experience in operations coordination, particularly within HR and legal frameworks — you understand the importance of maintaining compliance throughout the employee lifecycle and have a knack for ensuring smooth onboarding processes. Your organizational skills are top-notch, allowing you to manage multiple tasks efficiently while maintaining attention to detail. You thrive in collaborative environments and enjoy working with cross-functional teams to achieve common goals. You are familiar with ticketing systems, particularly Jira, and can navigate them effectively to support operational needs. Your communication skills are strong, enabling you to interact effectively with employees at all levels and ensure a welcoming experience for new hires.

What you'll do

In this role, you will manage the pre-boarding process from offer acceptance through an employee’s first day, ensuring a smooth and welcoming experience. You will maintain and update employee changes through the Jira Ticketing System to support lifecycle updates and compliance. Your responsibilities will also include ensuring that employee profile changes are accurately reflected in the HR systems, contributing to a seamless operational flow. You will collaborate closely with HR and legal teams to ensure that all processes align with company policies and legal requirements. Additionally, you will assist in developing and implementing operational procedures that enhance the employee experience and support organizational goals.

What we offer

At QGenda, you will be part of a mission-driven team that values innovation and collaboration. We offer a dynamic work environment where you can grow your skills and make a meaningful impact in the healthcare industry. Our hybrid work model allows for flexibility, with a minimum of two days in the Atlanta Buckhead office. You will have the opportunity to work with a diverse group of professionals dedicated to improving workforce management in healthcare. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.