About RainFocus
Transforming events with data-driven insights
Key Highlights
- Headquartered in Lehi, Utah, with 500+ employees
- Trusted by clients like Microsoft and Oracle
- $50 million raised in funding to enhance platform capabilities
- Focus on personalizing event experiences through data
RainFocus is a SaaS event marketing platform headquartered in Lehi, Utah, that specializes in enhancing event management and personalization. The platform is used by major clients such as Microsoft and Oracle to streamline event data and improve attendee experiences. With a workforce of over 500 emp...
π Benefits
Employees enjoy competitive salaries, equity options, flexible PTO, and a remote work policy that supports work-life balance....
π Culture
RainFocus fosters a culture of innovation and collaboration, emphasizing data-driven decision-making and a commitment to customer success....
Overview
RainFocus is hiring a Regional Strategic Platform Architect to bridge sales, services, and product teams, ensuring clients receive best-in-class solutions. This role requires strong technical expertise and a front-facing sales presence.
Job Description
Who you are
You have a strong technical background and experience in solution architecture, ideally with a focus on event planning and management software. Your ability to communicate effectively with both technical and non-technical stakeholders sets you apart, allowing you to influence product development and drive customer success. You thrive in collaborative environments, working closely with sales and services teams to identify client needs and deliver tailored solutions. Your experience in a fast-paced, innovative software company has equipped you with the skills to adapt and excel in dynamic situations.
You understand the importance of aligning technical solutions with business objectives, ensuring that clients not only receive the best products but also the best practices in implementation. Your analytical mindset helps you assess product requirements and translate them into actionable insights for development teams. You are passionate about technology and its potential to enhance customer experiences, making you a valuable asset to any organization.
Desirable
Experience with event management software or similar platforms is a plus. Familiarity with business intelligence tools and data analytics can enhance your effectiveness in this role. A background in sales engineering or technical sales support will also be beneficial as you engage with clients and internal teams alike.
What you'll do
As a Regional Strategic Platform Architect at RainFocus, you will serve as a critical link between sales, services, and product teams. Your primary responsibility will be to support sales efforts by providing technical guidance throughout the sales cycle, ensuring that clients receive solutions that meet their event planning lifecycle needs. You will collaborate closely with sales teams to identify new business opportunities and upsell existing customers, leveraging your technical expertise to architect solutions that drive innovation and customer success.
In addition to supporting sales, you will work with product teams to communicate client requirements and influence product development. Your insights will help shape the direction of the software platform, ensuring it remains competitive and aligned with market demands. You will also be responsible for driving best practices in solution architecture, sharing your knowledge and expertise with both internal teams and clients.
Your role will require you to stay updated on industry trends and emerging technologies, allowing you to provide informed recommendations to clients and internal stakeholders. You will play a key role in enhancing the overall customer experience, ensuring that RainFocus continues to deliver exceptional value to its clients.
What we offer
RainFocus offers a dynamic work environment where innovation and collaboration are at the forefront. You will have the opportunity to work with a talented team dedicated to transforming the event management industry. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to elevate the attendee experience and streamline event operations through cutting-edge technology.
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