Operations Manager • Mid-Level

Who you are

You have experience in managing operations, particularly in a logistics or warehouse environment, where you've successfully overseen teams and ensured operational efficiency. Your leadership style is focused on motivating and coaching your team to achieve high performance, and you understand the importance of fostering a collaborative work environment. You are committed to upholding health and safety standards, continuously seeking ways to improve these practices. You possess strong organizational skills and can effectively manage multiple tasks while maintaining a focus on quality and efficiency. You thrive in a fast-paced environment and are adaptable to the challenges that come with managing a night shift team.

What you'll do

As the Shift Manager at Relay, you will oversee sortation operations during your shift, ensuring that all targets are met efficiently and effectively. You will support the recruitment, onboarding, and training of site operatives, ensuring that they are well-prepared to contribute to the team's success. Leading your team, you will motivate and coach them to achieve high performance, fostering a culture of excellence and accountability. You will be responsible for identifying and acting on opportunities to drive efficiency and service quality, implementing best practices to enhance operational performance. Additionally, you will ensure that health and safety standards are upheld and continuously improved, creating a safe working environment for all team members.

What we offer

At Relay, you will be part of a dynamic team that is reshaping the logistics industry. We offer a competitive salary and benefits package, along with opportunities for professional growth and development. You will work in an intellectually vibrant culture that values first-principles thinking and relentless experimentation. Join us in our mission to free commerce from friction and make the online shopping experience seamless and accessible for everyone.