About Restaurant365
Streamlining restaurant management with powerful software
Key Highlights
- Over 10,000 restaurant locations served
- $100M raised from investors including Cressey & Company
- Headquartered in Austin, Texas
- Employs over 500 professionals
Restaurant365 is a comprehensive cloud-based restaurant management software headquartered in Austin, Texas. The platform integrates with POS systems, payroll, vendors, and banks, serving over 10,000 restaurant locations across the U.S. Founded in 2011, Restaurant365 has raised $100M in funding from ...
π Benefits
Employees enjoy competitive salaries, equity options, generous PTO, and a flexible remote work policy, along with comprehensive health benefits....
π Culture
Restaurant365 fosters a culture focused on innovation and customer success, encouraging employees to contribute ideas and solutions that enhance the r...
Customer Marketing Manager β’ Mid-Level
Restaurant365 β’ Remote - Remote
Skills & Technologies
Overview
Restaurant365 is hiring a Customer Marketing Manager to drive expansion revenue through upsell and cross-sell programs. You'll manage lifecycle expansion campaigns and utilize marketing automation tools. This role requires strong operational execution and proficiency in AI-driven tools.
Job Description
Who you are
You have a strong background in customer marketing, with experience in driving expansion revenue through targeted upsell and cross-sell programs. Your operational execution skills are top-notch, and you are comfortable using marketing automation tools to enhance campaign performance. You understand the importance of customer communications and are adept at creating lifecycle expansion campaigns that surface product value and encourage additional product adoption.
You are proficient in utilizing AI-driven tools to scale campaign velocity and personalization, ensuring that your marketing efforts are both effective and efficient. You thrive in a fast-paced environment and are eager to contribute to a team that values continuous improvement and innovation. Your ability to analyze data and derive actionable insights will be key to your success in this role.
What you'll do
As the Customer Marketing Manager at Restaurant365, you will be responsible for developing and executing strategies that drive expansion revenue across our existing customer base. You will own the lifecycle expansion campaigns, ensuring they are aligned with our overall marketing objectives and effectively communicate the value of our products to customers. Your role will involve producing webinars and crafting customer communications that highlight adjacent solutions and encourage further product adoption.
You will work closely with cross-functional teams to ensure that our marketing initiatives are well-coordinated and impactful. Your direct accountability for expansion pipeline contribution means that you will need to track and report on the success of your campaigns, making adjustments as necessary to optimize performance. As the function matures, there may be opportunities for you to take on a player-coach role, mentoring junior team members and helping to shape the future of our customer marketing efforts.
What we offer
At Restaurant365, we are committed to fostering a culture that empowers our team members to achieve their best work. We offer a collaborative environment where you can grow your skills and make a meaningful impact in the restaurant industry. Our cloud-based platform is designed to streamline accounting and back-office operations for restaurants, and you will play a crucial role in helping our customers realize the full value of our solutions. Join us in our mission to be βBest in Classβ and help shape the future of restaurant management.
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