About Energage
Transforming workplaces through employee engagement insights
Key Highlights
- Over 1,000 clients including Starbucks and YMCA
- Headquartered in Exton, Pennsylvania
- Team of 200+ employees dedicated to HR tech
- Focus on actionable insights and expert guidance
Energage, headquartered in Exton, Pennsylvania, specializes in employee engagement solutions that leverage HR technology and data analytics. The platform serves over 1,000 clients, including notable companies like Starbucks and the YMCA, to enhance workplace culture and employee satisfaction. With a...
🎁 Benefits
Energage offers competitive salaries, equity options, flexible PTO, and a remote work policy that supports work-life balance. Employees also benefit f...
🌟 Culture
Energage fosters a culture centered on transparency and continuous improvement, encouraging employees to share feedback and contribute to a positive w...
Skills & Technologies
Overview
Energage is hiring a Customer Marketing Manager to educate customers on new product offerings and drive upsell and cross-sell initiatives. You'll leverage various marketing channels including email and webinars. This role requires experience in customer marketing strategies.
Job Description
Who you are
You have a strong background in customer marketing, ideally with experience in driving upsell and cross-sell initiatives. You understand how to engage customers effectively and have a knack for creating compelling marketing campaigns that resonate with diverse audiences.
You are skilled in utilizing various marketing channels, including email marketing, webinars, and referral programs, to promote additional solutions and services. Your ability to analyze customer behavior and identify upsell opportunities sets you apart in this role.
You thrive in collaborative environments and enjoy partnering with Customer Success teams to spot patterns and gaps in customer engagement. Your proactive approach to monitoring marketing performance allows you to pivot strategies to improve outcomes continuously.
What you'll do
As the Customer Marketing Manager, you will lead customer marketing campaigns designed to promote Energage's expanded product offerings. Your mission is to educate the customer base on the value of the new solutions available through the HR technology platform.
You will identify, activate, and track upsell opportunities, ensuring that marketing efforts align with key lifecycle moments such as subscription renewals and survey closes. Your role will involve creating materials like email templates and talk tracks to equip Customer Success representatives in their outreach efforts.
You will monitor the performance of customer marketing initiatives and proactively adjust strategies to enhance engagement and conversion rates. By leveraging the Energage blueprint, you will recommend talent tools and services based on survey data, helping customers maximize their use of the platform.
What we offer
Energage is committed to fostering a diverse and inclusive environment, and we encourage all qualified candidates to apply. You will be part of a dynamic team that values collaboration and innovation, working towards the common goal of enhancing customer experiences and driving business growth.
We offer competitive compensation and benefits, along with opportunities for professional development and career advancement within the organization. Join us in making a meaningful impact in the HR technology space.
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