About Ridgeline
The cloud platform transforming investment management
Key Highlights
- Founded by Dave Duffield, co-founder of PeopleSoft and Workday
- Recognized as a 'Best Workplace for Innovators' by Fast Company
- Top 100 Software Company by The Software Report for three consecutive years
- Headquartered in Reno with offices in New York and the Bay Area
Ridgeline is a cloud platform specifically designed for investment management, founded by Dave Duffield, co-founder of PeopleSoft and Workday. The company focuses on addressing operational challenges in the financial sector with a modern, secure, and user-friendly platform. Headquartered in Reno, Ri...
🎁 Benefits
Ridgeline offers competitive salaries, equity options, generous PTO policies, and a flexible remote work environment to support work-life balance. Emp...
🌟 Culture
Ridgeline fosters a culture of open communication and mutual respect, emphasizing teamwork and shared goals. The company values its employees as famil...
Skills & Technologies
Overview
Ridgeline is hiring a Senior Project Lead in Customer Experience to transform legacy processes in investment management. You'll lead enterprise software implementations and engage with cross-functional teams. This role requires strong organizational and communication skills.
Job Description
Who you are
You are a proven project leader with a passion for transforming legacy processes in the investment management space. With a consultative approach, you thrive at the intersection of customer engagement, operational excellence, and technical execution. Your strategic communication skills enable you to align cross-functional teams around ambitious goals, ensuring successful project outcomes.
You have experience leading end-to-end implementations of enterprise cloud software, directly engaging with both internal teams and customer stakeholders. Your meticulous organizational skills help you manage timelines, budgets, and quality while cultivating trusted relationships. You are energized by challenges and enjoy seeing complex projects through to a successful go-live.
Desirable
Experience with AI tools like ChatGPT is a plus, as you leverage cutting-edge technologies to deliver exceptional outcomes. You are comfortable working in a fast-paced environment and are committed to fostering a collaborative, high-performing culture.
What you'll do
As a Senior Project Lead at Ridgeline, you will be responsible for leading the implementation of our enterprise cloud software. You will define project scope, plan execution, and ensure seamless delivery by engaging with both internal teams and customer stakeholders. Your role will involve managing project timelines, budgets, and quality, while also building and maintaining trusted relationships with clients.
You will work closely with cross-functional teams to align on project goals and deliverables, ensuring that all stakeholders are informed and engaged throughout the project lifecycle. Your ability to communicate effectively will be key in navigating complex project dynamics and driving successful outcomes.
In this role, you will also have the opportunity to mentor junior team members, sharing your expertise and fostering a culture of continuous improvement. You will celebrate wins and learn from setbacks, contributing to a resilient and collaborative team environment.
What we offer
Ridgeline offers a range of benefits designed to support our employees and foster a positive work environment. We provide unlimited vacation, educational and wellness reimbursements, and comprehensive employee insurance plans at no cost. Our culture emphasizes transparency, ownership, and growth, encouraging you to bring your best self to work every day.
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