Technical Account Manager • Lead

Who you are

You have a deep understanding of the Salesforce platform and have served as a subject matter expert in previous roles. Your technical expertise is complemented by strong leadership skills, allowing you to effectively manage teams and client relationships. You have experience overseeing large-scale Salesforce implementations and are adept at business development, contributing to the strategic growth of your organization.

With a proven track record in Salesforce solutions, you understand the nuances of delivering high-quality services that meet client needs. You thrive in collaborative environments and enjoy mentoring skilled Salesforce professionals, helping them grow in their careers. Your ability to communicate complex technical concepts to non-technical stakeholders sets you apart as a leader in your field.

Desirable

Experience with business development in a consulting environment is a plus. Familiarity with project management methodologies will enhance your ability to lead teams effectively. A background in managing client relationships and delivering successful Salesforce projects will be beneficial in this role.

What you'll do

As the Associate Director, you will lead the delivery of Salesforce solutions, ensuring that projects are executed on time and within budget. You will manage client relationships, acting as the primary point of contact for Salesforce services. Your role will involve overseeing a team of Salesforce professionals, providing guidance and support to ensure high-quality service delivery.

You will also be responsible for growing the Salesforce Services practice through strategic business development initiatives. This includes identifying new opportunities, building relationships with potential clients, and collaborating with internal teams to deliver tailored solutions. Your leadership will be crucial in fostering a culture of excellence within your team, encouraging innovation and continuous improvement.

In addition to project delivery, you will engage in strategic planning to align Salesforce services with the overall goals of the company. You will analyze market trends and client feedback to refine service offerings and enhance client satisfaction. Your ability to balance technical expertise with business acumen will drive the success of the Salesforce practice.

What we offer

Riveron provides a dynamic work environment where you can make a significant impact on the growth of our Salesforce Services practice. We offer competitive compensation and benefits, along with opportunities for professional development and career advancement. Join us to be part of a team that values innovation, collaboration, and excellence in service delivery.