About Ro
Your telehealth primary care partner for better health
Key Highlights
- Raised $1.0 billion in Series D funding
- Serves millions of patients, including in 98% of primary care deserts
- Nationwide telehealth, lab, and pharmacy services
- Headquartered in Chelsea, New York with 501-1000 employees
Ro is a leading telehealth primary care platform headquartered in Chelsea, New York. Since its founding in 2017, Ro has raised $1.0 billion in funding and serves millions of patients across the United States, including those in 98% of primary care deserts. The company uniquely offers nationwide tele...
🎁 Benefits
Ro offers a comprehensive benefits package including medical, dental, and vision membership, equity for all team members, flexible time off, paid pare...
🌟 Culture
Ro's culture is centered around its mission to provide accessible healthcare through a direct-to-patient model. The company emphasizes a patient-first...
Overview
Ro is hiring a Corporate Quality Manager to develop and maintain the company's Quality Management System. You'll ensure compliance with regulatory requirements and drive quality improvements. This role requires experience in quality systems management.
Job Description
Who you are
You have a strong background in quality management systems, with experience in developing and implementing quality programs that meet regulatory standards. You understand the importance of controlled document management and have a keen eye for detail when it comes to quality event processes and metrics. Your ability to partner cross-functionally allows you to drive procedural compliance and system-level improvements effectively. You are data-driven and committed to fostering a quality culture that is inspection-ready.
You possess excellent communication skills, enabling you to collaborate with various teams, including Pharmacy and Product Quality. You are proactive in tracking and trending quality event metrics, ensuring that nonconformances and deviations are addressed promptly. Your experience in participating in internal and third-party audits equips you with the knowledge to support inspection readiness activities across the organization.
What you'll do
As the Corporate Quality Manager, you will be responsible for the development, implementation, and continuous improvement of Ro's Quality Management System. You will oversee the document lifecycle, ensuring that all controlled documents are created, revised, approved, and periodically reviewed in compliance with applicable regulations. Your role will involve collaborating with cross-functional teams to maintain procedural compliance and drive improvements in quality systems.
You will track and trend quality event metrics, supporting a data-driven quality culture that is always prepared for inspections. Your responsibilities will include participating in internal and third-party audits, ensuring that the company meets all regulatory requirements. You will also be tasked with communicating quality data effectively to team members, fostering a culture of transparency and accountability.
What we offer
At Ro, you will be part of a mission-driven organization that is transforming healthcare delivery. We offer a supportive work environment that values collaboration and innovation. You will have the opportunity to make a significant impact on the quality of care provided to patients across the nation. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.
Join us in our commitment to delivering the easiest and most effective care possible. We provide competitive compensation and benefits, along with opportunities for professional growth and development within the company.
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