Staff Engineer • Senior

Who you are

You have a strong background in reliability engineering and incident management — you've successfully led teams in high-pressure environments and understand the importance of operational excellence in financial technology. Your problem-solving skills are top-notch, allowing you to navigate complex incidents and drive effective resolutions. You thrive in collaborative settings, working closely with product engineering, observability, and infrastructure teams to enhance reliability across systems.

You are a bold thinker who is not afraid to challenge the status quo — you believe in the power of technology to solve the world's biggest financial problems and are eager to apply frontier technologies to make a significant impact. Your experience in building processes and tools for incident response will be invaluable as you help define how Robinhood learns from incidents at scale.

You are committed to ethical practices and understand the importance of maintaining high standards in everything you do — you believe that a strong ethical foundation is essential for building trust with customers and stakeholders. You are ready to be part of a high-performing team that values ambition and excellence.

What you'll do

As a Staff Reliability Engineer, you will be a key member of the newly formed Robinhood Command Center, focusing on incident leadership and operational excellence. You will work closely with various teams to detect, coordinate, and mitigate production incidents, ensuring minimal customer impact and reduced incident duration. Your role will involve defining processes and tools that enable fast and effective incident response, contributing to the overall reliability initiative at Robinhood.

You will lead incident response efforts, coordinating with product engineering and infrastructure teams to ensure swift resolution of issues. Your expertise will help shape the reliability practices at Robinhood, allowing the company to learn from incidents and continuously improve its systems. You will also be responsible for developing and implementing reliability tooling that enhances the team's ability to respond to incidents effectively.

What we offer

At Robinhood, you will be part of a mission-driven company that is democratizing finance for all. We offer a competitive salary and benefits package, along with opportunities for professional growth and development. You will work in a collaborative environment where your contributions are valued, and you can make a real impact on the future of finance. Join us in this exciting journey as we tackle the largest transfer of wealth in human history.