Site Reliability Engineer • Staff

Who you are

You have extensive experience in site reliability engineering, with a strong focus on building and maintaining reliable, secure, and scalable systems. You thrive in environments where you can take ownership of production systems and are passionate about operational excellence. Your background includes working closely with cross-functional teams, including product, platform, and security engineers, to drive uptime and performance.

You possess deep expertise in cloud technologies, particularly AWS, and have hands-on experience with containerization tools like Docker and orchestration platforms such as Kubernetes. Your familiarity with Linux systems allows you to troubleshoot and optimize performance effectively. You understand the importance of observability and have implemented monitoring solutions to ensure system reliability.

You are a proactive problem solver who enjoys designing resilient systems and shaping incident response practices. Your ability to communicate effectively with both technical and non-technical stakeholders makes you a valuable team member. You care deeply about empowering your colleagues and are always looking for ways to improve processes and tools.

Desirable

Experience with infrastructure as code tools and CI/CD pipelines is a plus. Familiarity with security best practices in cloud environments will enhance your contributions to the team.

What you'll do

As a Staff Site Reliability Engineer at Ro, you will be at the core of our mission to provide world-class healthcare through reliable systems. You will own the reliability of our production systems, ensuring they are secure and scalable. Your role will involve hardening infrastructure and building tools that empower engineers to ship code safely and confidently.

You will collaborate with various teams to drive uptime and performance, focusing on observability and incident response. Your responsibilities will include designing resilient systems, implementing monitoring solutions, and optimizing performance across our infrastructure. You will also play a key role in shaping our incident response practices, ensuring that we can quickly and effectively address any issues that arise.

Your impact will be felt across the organization as you work to create a culture of operational excellence. You will mentor junior engineers and share your knowledge to help elevate the team's capabilities. Your contributions will directly support our mission of helping patients achieve their health goals through effective care.

What we offer

At Ro, we believe in putting patients first, and that starts with our team. We offer a supportive work environment where you can thrive and make a meaningful impact. You will have the opportunity to work on innovative projects that directly affect the healthcare experience of millions of patients.

We provide competitive compensation and benefits, recognizing the importance of work-life balance. Our culture encourages collaboration and continuous learning, allowing you to grow in your career while contributing to our mission. Join us in transforming healthcare and making a difference in the lives of patients across the country.