Rubrik

About Rubrik

Simplifying cloud data management for enterprises

🏢 Tech👥 1K-5K📅 Founded 2014📍 Palo Alto, California, United States

Key Highlights

  • Raised over $1.3 billion in funding from top investors
  • Serves over 3,000 customers including Cisco and UC
  • Headquartered in Palo Alto with global offices
  • Employs between 1,000 to 5,000 people worldwide

Rubrik is a cloud data management company headquartered in Palo Alto, California, specializing in data backup, recovery, and security solutions. Founded in December 2013, Rubrik has raised over $1.3 billion in funding from investors like Greylock Partners and IVP, and serves over 3,000 customers, in...

🎁 Benefits

Rubrik offers competitive salaries, equity options, generous PTO policies, and a flexible remote work policy to support work-life balance....

🌟 Culture

Rubrik fosters a culture of innovation and accountability, encouraging employees to take ownership of their projects and contribute to the company's m...

Skills & Technologies

Overview

Rubrik is hiring an IT System Administrator I to provide world-class technology support for employees. You'll focus on troubleshooting IT issues and driving improvements in the technology experience. This role requires a customer-first mindset and strong communication skills.

Job Description

Who you are

You are an entry-level IT professional eager to deliver exceptional technology support experiences. You have a customer-first mindset and are committed to resolving employee IT issues swiftly while driving proactive improvements in technology experiences. You thrive in a collaborative environment and are passionate about enhancing employee productivity through effective technology solutions.

You possess strong communication skills, enabling you to interact effectively with employees via Slack, Zoom, and Email. You are a quick learner, ready to understand the technology challenges faced by employees and advocate for solutions that enhance their work experience. Your security-first mindset guides your interactions, ensuring that policies are adhered to while providing support.

What you'll do

As an IT System Administrator I, you will be the primary link for internal customers, providing essential Service Desk support. Your responsibilities will include troubleshooting IT issues, managing high-priority incidents, and escalating concerns as necessary. You will contribute to employee productivity by sharing knowledge and guiding them in the effective use of technology. You will work closely with a globally distributed IT support team, tackling complex problems and prioritizing the overall employee experience in everything you do.

What we offer

Rubrik offers a challenging yet rewarding environment where you can grow your skills and contribute to transforming the future of work. You will be part of a team dedicated to delivering amazing technology support experiences, and you will have the opportunity to make a significant impact on employee productivity and satisfaction.

Interested in this role?

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