Customer Success

Who you are

You are someone who thrives in a culture-first environment, valuing transparency, autonomy, and accountability. You understand the importance of aligning individual and team goals towards a common mission. You appreciate a workplace that offers freedom and responsibility, and you are eager to contribute to a bold vision in cybersecurity and AI. You are committed to continuous learning and personal growth, and you believe in the power of collaboration without the presence of 'brilliant jerks'.

What you'll do

As a Customer Success Advisor at Safe Security, you will play a crucial role in empowering individuals and teams to achieve their goals. You will work closely with clients to ensure they understand and can effectively utilize CyberAGI, our innovative system designed to autonomously predict, detect, and remediate threats. You will be responsible for building strong relationships with customers, understanding their needs, and providing them with the necessary support and resources. Your role will involve collaborating with various teams within the organization to ensure a seamless experience for our clients, and you will contribute to the continuous improvement of our customer success strategies.

What we offer

At Safe Security, we offer an unlimited vacation policy and a high-trust work environment that encourages personal and professional development. We believe that culture is our strategy, and we are committed to creating an inclusive and supportive workplace. You will have the opportunity to work with some of the best minds in AI and cybersecurity, contributing to a mission that is not just a vision but a reality we are building every day. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.