About Samsara
Transforming physical operations with IoT technology
Key Highlights
- Public company following an $805M IPO
- Raised $930M in funding across multiple rounds
- Serves thousands of customers including Penske and Sysco
- Headquartered in San Francisco, CA with 1001+ employees
Samsara is a leading IoT company headquartered in the Design District of San Francisco, CA, specializing in digitizing physical operations across various industries, including transportation, logistics, and construction. With over 1,000 employees and a successful $805 million IPO, Samsara has raised...
🎁 Benefits
Samsara offers competitive salaries, equity options, generous PTO policies, remote work flexibility, and comprehensive health benefits, including pare...
🌟 Culture
Samsara fosters a culture focused on innovation and technology, aiming to transform underserved operational sectors with IoT and AI solutions. The com...
Overview
Samsara is hiring a Senior Customer Marketing Manager to lead customer advocacy initiatives in Mexico. You'll develop programs that foster meaningful relationships and drive business outcomes. This role requires strong marketing expertise and experience in customer engagement.
Job Description
Who you are
You have a proven track record in customer marketing, with at least 5 years of experience in developing and executing customer advocacy initiatives. Your ability to foster meaningful relationships through both virtual and in-person engagements sets you apart. You understand the importance of amplifying the customer voice across go-to-market channels and are skilled at designing processes that drive authentic connections and tangible business outcomes.
You possess strong communication skills and can effectively collaborate with cross-functional teams, including sales and product management. Your analytical mindset allows you to measure the success of marketing initiatives and adjust strategies accordingly. You are passionate about customer success and have a deep understanding of the industries that Samsara serves, including agriculture, construction, and transportation.
What you'll do
In this role, you will lead the development and evolution of customer advocacy initiatives for Samsara in Mexico. You will mature and scale existing programs such as customer references, storytelling, and awards. Your focus will be on creating authentic connections with customers that drive engagement and loyalty. You will work closely with the marketing team to ensure that customer insights are integrated into marketing strategies and campaigns.
You will design and manage processes that facilitate customer engagement, ensuring that both virtual and in-person interactions are meaningful and impactful. By amplifying the customer voice, you will help shape Samsara's go-to-market strategies and contribute to the overall success of the company. You will also collaborate with product teams to gather customer feedback and insights that inform product development and enhancements.
What we offer
Samsara offers a dynamic work environment where you can make a significant impact on the future of physical operations. As a recently public company, you will have the autonomy and support to drive initiatives that matter. We encourage you to apply even if your experience doesn't match every requirement. Join us in our mission to improve the safety, efficiency, and sustainability of physical operations across various industries.
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