Program Manager • Senior

Who you are

You have a proven track record in program management, ideally within a technology or operations-focused environment. Your experience includes leading cross-functional teams and driving initiatives that enhance operational efficiency and customer satisfaction. You possess strong analytical skills and can translate complex data into actionable insights that inform strategic decisions. You are adept at building relationships across various departments and can effectively communicate with stakeholders at all levels. Your leadership style is collaborative, and you thrive in environments where you can empower others to achieve their best work. You understand the importance of customer experience and are committed to driving improvements that lead to higher renewal rates and customer NPS.

What you'll do

In this role, you will be responsible for leading and operationalizing the program management office (PMO) for the Revenue Operations team. You will drive core programs that transform the way Samsara’s Implementation, Renewals, and Customer Success teams operate, making them more efficient and effective in their roles. You will work closely with GTM leaders to ensure clarity, consistency, and efficiency in execution. Your role will involve analyzing current processes, identifying areas for improvement, and implementing best practices that enhance team performance. You will also be responsible for tracking program metrics and reporting on progress to senior leadership, ensuring alignment with company goals. Additionally, you will foster a culture of continuous improvement and innovation within the team, encouraging feedback and collaboration.

What we offer

At Samsara, you will be part of a mission-driven company that is transforming physical operations through IoT technology. We offer a competitive salary and benefits package, along with opportunities for professional growth and development. You will work in a supportive environment that values diversity and inclusion, where your contributions will have a meaningful impact on the company's success. Join us in shaping the future of connected operations and making a difference in industries that are vital to our global economy.