About Saviynt
Intelligent cloud identity management solutions
Key Highlights
- Headquartered in El Segundo, CA with 1001+ employees
- $870 million raised in Series B funding
- Clients include Marriott, BP, and Toyota Connected
- Focus on cloud-based identity governance for enterprise systems
Saviynt, headquartered in El Segundo, CA, provides cloud identity governance and access management solutions that enable organizations to achieve Zero-Trust security. With over 1,000 employees, Saviynt has raised $870 million in funding and serves notable clients such as Marriott, BP, and Toyota Con...
🎁 Benefits
Saviynt offers competitive pay with base salary and bonuses, comprehensive medical, dental, and vision benefits, and a flexible time-off policy. Emplo...
🌟 Culture
Saviynt's culture is rooted in innovation and agility, having transitioned to a cloud-based model early on. The company prioritizes large enterprise c...
Overview
Saviynt is hiring a Senior Customer Success Manager to manage customer loyalty and adoption of their identity security platform. You'll drive value-based outcomes and ensure customer satisfaction. This role requires experience in customer success management.
Job Description
Who you are
You have a strong background in customer success management, ideally with experience in technology or SaaS environments. You understand the importance of customer loyalty and have a proven track record of driving adoption and satisfaction. Your analytical skills allow you to assess customer needs and provide tailored recommendations that align with their business objectives.
You excel in building relationships and have excellent communication skills, enabling you to engage effectively with customers and internal teams. You are proactive in identifying opportunities for increased service and are comfortable performing routine health checks to ensure customers are on track towards their goals.
What you'll do
As a Senior Customer Success Manager at Saviynt, you will be responsible for managing customer relationships and ensuring they derive maximum value from our identity security solutions. You will work closely with customers to understand their business objectives and provide insights and recommendations that drive adoption and satisfaction. Your role will involve performing regular health checks and coordinating any necessary remediation to keep customers aligned with their goals.
You will analyze metrics to identify trends and opportunities for improvement, helping to foster customer loyalty and retention. Your efforts will contribute to the expansion of Saviynt's business, as you work to ensure customers are eager to recommend our solutions to others. You will collaborate with cross-functional teams to enhance the customer experience and drive operational efficiency.
What we offer
At Saviynt, we offer a dynamic work environment where you can make a significant impact on our customers' success. You will have the opportunity to work with cutting-edge technology in the identity security space and be part of a team that is recognized as a leader in the industry. We value our employees and provide opportunities for professional growth and development, ensuring you have the resources you need to succeed in your role.
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