Sendbird

About Sendbird

Empowering seamless communication for modern applications

🏢 Tech👥 251-1K📅 Founded 2013📍 San Mateo, California, United States

Key Highlights

  • Over 150 million monthly active users globally
  • Trusted by major brands like Uber and DoorDash
  • $102 million raised from investors including Iconiq Capital
  • Headquartered in San Mateo, California

Sendbird, headquartered in San Mateo, California, provides chat, voice, and video APIs and SDKs that enhance user engagement for over 150 million monthly active users. Trusted by companies like Uber, Yahoo, and DoorDash, Sendbird has raised $102 million in funding from investors such as Iconiq Capit...

🎁 Benefits

Employees enjoy competitive salaries, equity options, flexible work hours, and a generous PTO policy that encourages work-life balance....

🌟 Culture

Sendbird fosters a remote-friendly culture that emphasizes innovation and collaboration, allowing teams to work effectively across different locations...

Sendbird

Marketing Operations Mid-Level

SendbirdSan Mateo - On-Site

Posted 2d ago🏛️ On-SiteMid-LevelMarketing Operations📍 San Mateo💰 $140,000 - $180,000 / yearly
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Overview

Sendbird is hiring an AI-First Full Stack Marketer to lead the company's strategic shift towards AI-driven customer experiences. You'll work on innovative marketing strategies and collaborate with cross-functional teams. This position requires a strong understanding of AI and customer engagement.

Job Description

Who you are

You have a strong background in marketing, particularly in leveraging AI technologies to enhance customer experiences. You understand the nuances of customer engagement and have a track record of implementing successful marketing strategies that resonate with users. Your analytical skills allow you to interpret data effectively, driving decisions that lead to improved customer satisfaction and retention.

You are adaptable and open to change, thriving in environments where innovation is key. Your experience in the tech industry, particularly in communication platforms, gives you a unique perspective on how to market products that are at the forefront of technology. You are a team player who enjoys collaborating with engineers and product managers to create cohesive marketing campaigns.

What you'll do

In this role, you will spearhead Sendbird's marketing efforts as the company pivots towards an AI-first approach. You will develop and execute marketing strategies that highlight the capabilities of Delight.ai, ensuring that the messaging aligns with the company's mission to enhance customer experiences through AI. You will work closely with the product and engineering teams to understand the product's features and benefits, translating that knowledge into compelling marketing content.

You will analyze market trends and customer feedback to refine marketing strategies, ensuring that they are data-driven and effective. Your role will involve creating engaging content that communicates the value of Sendbird's offerings to potential clients. You will also be responsible for managing campaigns across various channels, measuring their success, and optimizing them for better performance.

What we offer

At Sendbird, you will be part of a dynamic team that is redefining customer experience through AI. We offer a competitive salary and benefits package, along with opportunities for professional growth and development. You will have the chance to work with some of the most innovative minds in the industry, contributing to projects that have a real impact on how businesses communicate with their customers. Join us in our mission to create delightful customer experiences powered by AI.

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