
About Gorgias
The AI platform transforming eCommerce customer support
Key Highlights
- Over 15,000 eCommerce brands served, including Steve Madden
- Raised $101.4 million in Series C funding
- Headquartered in Yerba Buena, San Francisco, CA
- Streamlines customer support with AI-driven tools
Gorgias is a leading conversational AI platform designed specifically for eCommerce, empowering over 15,000 brands like Princess Polly, Steve Madden, and Marine Layer to enhance customer experience. Headquartered in Yerba Buena, San Francisco, Gorgias has raised $101.4 million in Series C funding, a...
🎁 Benefits
Gorgias offers competitive salaries, equity options, unlimited PTO, and a flexible remote work policy. Employees also benefit from a learning budget t...
🌟 Culture
Gorgias fosters a culture that prioritizes innovation and customer-centricity, with a strong emphasis on leveraging AI to enhance the eCommerce experi...
Skills & Technologies
Overview
Gorgias is seeking a Growth Marketing Manager to build AI-powered growth programs that enhance their presence in Conversational Commerce. You'll collaborate across teams and utilize your SQL skills to drive customer acquisition and engagement.
Job Description
Who you are
You have a strong background in growth marketing, ideally with experience in AI-driven strategies that enhance customer engagement and acquisition. Your ability to analyze data and derive insights is complemented by your proficiency in SQL, allowing you to make data-driven decisions that impact growth. You thrive in collaborative environments, acting as a bridge between various teams such as Growth, Data, Product, and Content. Your experience in automation and data storytelling enables you to create compelling narratives that drive marketing strategies. You are passionate about Conversational Commerce and understand how to leverage technology to create seamless customer experiences. You believe in the power of authentic conversations and are committed to building relationships that foster brand loyalty.
Desirable
Experience with AI technologies and their application in marketing will be a significant advantage. Familiarity with growth engineering principles and the ability to prototype quickly will set you apart. A background in ecommerce or a related field will also be beneficial as you navigate the complexities of customer interactions in a digital landscape.
What you'll do
In this role, you will report to the Director of Demand Generation and be responsible for developing and executing AI-powered growth programs. You will analyze market trends and customer data to identify opportunities for growth and create reliable systems for acquiring and expanding the customer base. Your role will involve collaborating with cross-functional teams to ensure alignment on growth initiatives and marketing strategies. You will utilize your SQL skills to extract and analyze data, turning insights into actionable marketing plans. Additionally, you will prototype fast solutions to test hypotheses and refine strategies based on performance metrics. Your work will directly contribute to Gorgias's mission of transforming ecommerce through Conversational Commerce, making every customer interaction meaningful and impactful.
What we offer
At Gorgias, we are committed to fostering an inclusive environment where diverse perspectives drive innovation. We offer competitive compensation and opportunities for professional growth within a dynamic team. You will have the chance to work on cutting-edge AI technologies that are reshaping the future of ecommerce. Join us in making Conversational Commerce a reality, where every brand can connect with its customers in a personal and intelligent way. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and experiences.
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