Customer Success Manager

Who you are

You are a talented Customer Success Manager with a strong focus on customer satisfaction and relationship building. You understand the importance of providing a world-class experience to clients and are passionate about helping them achieve their business goals. You possess excellent communication skills and have a customer-centric approach that drives your work. You thrive in a diverse and collaborative environment, where you can leverage your problem-solving skills to address customer needs effectively.

What you'll do

As a Customer Success Manager at SevenRooms, you will manage your book of business, ensuring strong customer health and adoption. You will provide support throughout the customer's entire lifecycle, including deployment, training, and ongoing engagement. Your role is essential in helping clients maximize the value they receive from SevenRooms' offerings. You will collaborate closely with other teams to ensure that customer feedback is integrated into product development and service improvements.

What we offer

At SevenRooms, you will be part of a growing team that values diversity and inclusion. We offer a supportive work environment where you can develop your skills and advance your career. You will have the opportunity to work with a global team and contribute to the success of our customers in meaningful ways. We encourage you to apply even if your experience doesn't match every requirement, as we value curiosity and a growth mindset.